Software Industry Case Studies

In the software industry, you face the pressure due to agile and general
new developments to roll out multiple software releases in a large number
of languages across multiple sales and marketing channels.

Avaya

Discover how SDL solutions helped Avaya increases efficiency by 30% with SDL Global Information Management (GIM).

COPA-DATA

COPA-DATA reaches new global markets faster thanks to the scalability SDL's solutions.

FICO™

FICO describes their strategy for aligning global content practices with the company’s business goals and objectives.

Case Study: Informatica

This case study describes how the documentation team at Informatica Corporation successfully transitioned from a traditional, book-based writing methodology to a faster, more efficient process using DITA (Darwin Information Typing Architecture), the XML standard for technical documentation, and a Component Content Management (CCM) system.

Sun Microsystems

This is the story of Sun Microsystems’ commitment to achieving excellence throughout its global customer experience.