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Innovation: The FICO™ Formula for Agile Global Expansion

FICO-Gilbane_casestudy

It's really exciting to see all of these pieces coming together at FICO. By maximizing reuse of previously completed translations, re-using individual topics across multiple customer deliverables, and streamlining our processes, I'm now able to deliver more localized materials, cheaper and faster – without jeopardizing quality. By taking an end-to-end view of product localization, FICO has reinforced our commitment to expand our global reach.

Elizabeth Taylor, Localization Manager, FICO

Challenges:
  • Streamline product and content development lifecycles
  • Support global expansion with accurate and timely localization and translation processes
  • Satisfy customers worldwide with consistent, quality experience.
Results:
  • Enterprise content infrastructure that includes XML and DITA, component content management, translation memory and terminology management, and automated publishing
  • Create once, localize once and use the results in multiple deliverables
  • Efficient and timely delivery of multilingual product content and a significant reduction in translation costs

Download the case study to learn how FICO has aligned their global content practices with strategic business goals.

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